Legal
Terms of Service
These Terms of Service (“Terms”) form a binding agreement between you (“you,” “your,” or “User”) and JJJ Labs LLC (“Rebalance Diet,” “we,” “us,” or “our”) and govern your access to and use of the Rebalance Diet mobile application, website, and any related services (collectively, the “Services”).
By creating an account, downloading, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
IMPORTANT — ARBITRATION & CLASS-ACTION WAIVER. Section 13 contains a binding arbitration agreement and a waiver of class-action rights. Please read it carefully.
1. Eligibility
You must be at least 17 years old (or the age of majority in your jurisdiction, whichever is greater) to use the Services. By using the Services you represent and warrant that:
- You meet the eligibility requirements above;
- You have the legal capacity to enter into these Terms;
- You will provide accurate, current, and complete information when creating an account; and
- Your use of the Services will comply with these Terms and all applicable laws.
The Services are not directed to children under 17, and we do not knowingly collect personal data from children under 17. See our Privacy Policy for details.
2. Your Account
To access most features you must create an account using an email and password or a supported third-party identity provider (e.g., Google). You are responsible for:
- Safeguarding your login credentials;
- All activity that occurs under your account; and
- Notifying us promptly at support@rebalancediet.com of any unauthorized use or security breach.
We may suspend or terminate your account at any time for any reason, including violation of these Terms. You may delete your account at any time from within the Services.
3. Subscriptions, Trials, and Payments
Some features of the Services require a paid subscription (“Pro”). Subscriptions are sold and processed through the Apple App Store or Google Play Store (“App Stores”) in accordance with their respective terms.
- Auto-renewal. Subscriptions automatically renew at the end of each billing period at the then-current price unless cancelled at least 24 hours before the end of the current period.
- Free trials. Where offered, free trials provide limited access to Pro features — not full Pro access. Specific feature limits during the trial (including AI request limits) are disclosed at sign-up and may differ from those of a paid Pro subscription. Trials convert automatically to paid Pro subscriptions at the end of the trial period unless cancelled in advance.
- Cancellation. You can manage and cancel subscriptions in your App Store account settings. Cancellation takes effect at the end of the current billing period. Upon cancellation or lapse of your subscription, access to all features of the Services — including previously logged data — will be restricted until an active subscription is restored. Your data is retained and will be accessible again upon resubscription.
- Refunds. All payments are final and non-refundable except as required by applicable law or as offered at the App Store's discretion. We do not directly process refunds; contact the relevant App Store for billing inquiries.
- Price changes. We may change subscription prices from time to time. Price changes apply to subsequent billing periods following reasonable notice.
4. License Grant
Subject to your compliance with these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, and use the Services on devices you own or control, solely for your personal, non-commercial use.
5. Acceptable Use
You agree not to:
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services;
- Use any robot, spider, scraper, or other automated means to access the Services or extract data;
- Circumvent, disable, or interfere with any security or rate-limiting features;
- Use the Services to develop a competing product or service, or to train any machine-learning model;
- Resell, sublicense, lease, rent, or otherwise commercially exploit the Services;
- Impersonate any person or misrepresent your affiliation with any person or entity; or
- Use the Services in violation of any applicable law, regulation, or third-party right.
6. Health, Fitness, and Nutrition Disclaimer
The Services provide general nutrition, fitness, and dietary information based on inputs you provide. The Services are not a medical device and do not provide medical, nutritional, psychological, or other professional advice, diagnosis, or treatment.
- Always consult a qualified healthcare provider before beginning any diet, exercise, or weight-management program, particularly if you have a medical condition, are pregnant or nursing, or have a history of disordered eating.
- Information presented in the Services — including macro targets, calorie estimates, food data, and recommendations — may be inaccurate or incomplete and should not be relied upon as a substitute for professional advice.
- If you experience symptoms of a medical or psychological condition, stop using the Services and seek qualified care.
You assume full responsibility for any decisions you make based on information provided through the Services.
7. AI-Generated Output
The Services may include features that use artificial intelligence or machine-learning models to generate suggestions, estimates, or other output (e.g., food recognition from photos, macro recommendations). AI output:
- May be inaccurate, incomplete, or unsuitable for your circumstances;
- Should not be treated as advice from a qualified professional; and
- Is generated automatically and is not reviewed by us prior to delivery.
You are responsible for evaluating AI output before relying on it. We apply usage limits to AI-powered features (such as daily caps on photo and text-based food analyses) that vary by subscription tier. Current limits are disclosed in the Services at the time of sign-up and may be updated at any time.
8. Third-Party Services and Content
The Services may integrate with or display content from third-party services (e.g., food databases, payment processors, identity providers). We do not control and are not responsible for any third-party services, and your use of them is governed by their own terms and privacy policies.
9. Intellectual Property
The Services, including all software, designs, text, graphics, logos, and trademarks, are owned by us or our licensors and are protected by intellectual-property laws. Except for the limited license granted in Section 4, these Terms do not grant you any rights in the Services.
“Rebalance Diet” and any associated logos are our trademarks. You may not use them without our prior written permission.
If you believe content on the Services infringes your copyright, send a notice meeting the requirements of 17 U.S.C. § 512(c) to support@rebalancediet.com.
10. Feedback
If you submit feedback, ideas, or suggestions about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without obligation to you.
11. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DATA, RECOMMENDATIONS, OR OTHER OUTPUT WILL BE ACCURATE, RELIABLE, OR COMPLETE.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES.
- OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.
13. Dispute Resolution; Arbitration; Class-Action Waiver
Please read this section carefully — it affects your legal rights.
13.1 Informal Resolution
Before initiating any formal proceeding, you agree to first contact us at support@rebalancediet.com and attempt to resolve the dispute informally for at least sixty (60) days.
13.2 Binding Arbitration
Any dispute not resolved informally will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration will be conducted by videoconference.
13.3 Class-Action Waiver
YOU AND WE EACH AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
13.4 Exceptions
Either party may bring an individual action in small-claims court or seek injunctive relief in court for infringement or misuse of intellectual-property rights.
13.5 Opt-Out
You may opt out of this arbitration agreement by sending written notice to support@rebalancediet.com within 30 days of first accepting these Terms. Your notice must include your name, account email, and a clear statement that you wish to opt out.
14. Governing Law
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Subject to Section 13, the state and federal courts located in New York will have exclusive jurisdiction over any disputes not subject to arbitration.
15. Termination
You may stop using the Services and delete your account at any time. We may suspend or terminate your access at any time, with or without notice, for any reason, including violation of these Terms. Sections 6, 9–14, 10, and 16 survive termination.
16. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
17. Apple App Store Additional Terms
If you accessed the Services through the Apple App Store, these Terms are between you and us only, not with Apple. Apple is not responsible for the Services or their content and has no obligation to provide maintenance or support. Apple and its subsidiaries are third-party beneficiaries of these Terms.
18. Google Play Additional Terms
If you accessed the Services through Google Play, your use is also subject to the Google Play Terms of Service. We, not Google, are responsible for the Services.
19. Miscellaneous
- Entire Agreement. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Services.
- Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect.
- No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely.
- Notices. We may provide notices to you by email, in-app notification, or by posting on our website. You may send notices to us at support@rebalancediet.com.
20. Contact
JJJ Labs LLC
Email: support@rebalancediet.com